Contact Us

We typically respond within a few hours. Reach us on WhatsApp for the fastest reply.

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WhatsApp (Fastest)

For support, plan enquiries, and anything else β€” WhatsApp is the quickest way to reach us.

Chat on WhatsApp β†’
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Email

For billing, refund requests, and formal queries. We respond within 24 business hours.

hello@ornalens.com

Business Details

Business NameOrnalens (by Growplus Creative Agency)
Phone / WhatsApp+91 99015 42387
Emailhello@ornalens.com
Websiteornalens.vercel.app
CountryIndia
Operating HoursMon–Sat, 9 AM – 7 PM IST

Common Questions

How quickly do I get my photos and videos?
Typically 10–20 minutes from the time you submit your jewellery photo. You will be notified in the app when it's ready.
What if I'm not satisfied with the result?
Please reach out within 7 days of the shoot. We will review and, where applicable, process a refund as per our Refund Policy.
Can I upgrade my token plan?
Yes, contact us on WhatsApp or email and we will upgrade your plan immediately.
Is my jewellery design safe?
Yes. Your designs are never shared or used to train AI models. They are processed solely for your shoot and stored securely.